Personal data protection - Basic information

Your trust is very important to us. The operator of the Canesia.sk e-shop, the company PawUp s.r.o., Jokayho 7A, 951 01 Štitáre, pays the utmost attention to protecting your personal data in accordance with the GDPR and the applicable legal regulations of the Slovak Republic.

1. Who is the data controller?

PawUp s.r.o.
Company ID: 56068271

Jókayho 506/7A, 951 01 Štitáre
Slovak Republic
E-mail: [email protected]

2. What personal data do we process?

• Identification data (first name, last name, address)
• Contact data (phone number, e-mail address)
• Order and payment data
• Data on behavior on the site (IP address, cookies)

3. For what purpose do we process the data?

• Fulfillment and management of orders
• Communication with customers and handling of complaints
• Sending commercial communications and marketing (based on consent)
• Traffic analysis and improving the functionality of the e-shop
• Compliance with legal obligations (accounting, taxes)

4. Legal bases for processing personal data

• Performance of a contract (order)
• Your consent (e.g. for marketing purposes)
• Legitimate interest (improving services, fraud prevention)
• Compliance with legal obligations (e.g. accounting)

5. To whom may we disclose the data?

• Shipping companies (delivery of goods)
• Payment gateways (payment processing)
• Providers of analytics and marketing tools
• Technical service providers of the e-shop

6. How long do we keep the data?

We keep personal data for the period necessary to fulfill the purpose of processing, or for the period set by legal regulations.

7. What rights do you have?

You have the right to access your data, to have it corrected or erased, to restrict processing, to data portability, to object to processing, and to lodge a complaint with the Office for Personal Data Protection.

8. Contact

If you have any questions or requests, contact us at [email protected].